Release Notes

April 2, 2025: Filter Faster with the New hc1 ProviderView

In response to user feedback, we have redesigned hc1 ProviderView to be easier to use.

The renamed Providers and Facilities dashboards include these changes:

• All filters are displayed in one sidebar. Before, there were filters in each section, and you had to open up multiple lists to make your choices. Now, you can enter your filter choices in one place, and the filter will be applied to all reports on the dashboard.
• Specialty and Drug filters have type-ahead search and drop-down selections. You no longer have to know the exact specialty, subspecialty, or generic drug name to fill in these filter values.
• Geography filter options are combined into one control. Before, you had to enter values for or choose from picklists for separate City, State, County, and Zip code filters. Now you have one place to start typing information, and search results for all geographic categories will appear for you to choose from.
• Saved filters work the same way as they do in other hc1 dashboards. Use the Saved Filter Options menu to save, manage, and apply sets of filter values to the dashboard.
• Top 5 reports have been expanded to Top 10 reports. Now, you get a broader view of the top provider specialties, billing codes by patients, billing codes by payment, specialties by payment, and facility specialties and subspecialties.
• Medical Claim Analysis and Prescription Analysis reports are always visible on the Providers dashboard. We removed the extra toggle control to view this information so that the information would be readily available.

The lists have changed, too.

• Filter choices are displayed the same way on the dashboard and list pages. You no longer have to click an extra button to see what values are applied to the list.
• You can change the column display right from the list. No need to open a separate Edit Columns window like before.

Resources

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March 12, 2025: View Lab Order Detail Comments

In response to user feedback, we fixed an issue related to the lab order detail page:

• Panel comments for an order number only appear once per timestamp. Before, lab order comments would sometimes be displayed multiple times, even though they were only in the database once. We resolved the code relationship that was causing the duplicated display.

Note: If an order has been resent and has multiple timestamps, the comments for that order may still be shown multiple times.

Resources

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February 24, 2025: View the Latest CMS Data

This hc1 ProviderView release updates data from the Centers for Medicare and Medicaid Services (CMS):

• On the Individuals dashboard, the Public Medical Claims and Public Rx Claims sections now include information from 2022. The source for this data is the latest available public Medicare Part D Prescriber data, which CMS updates annually.

Resources

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February 17, 2025: Create Cases as a Collaboration User

In response to user feedback, we fixed an issue related to creating cases:

• Collaboration users can create cases again. Before, collaboration users received the “Organization cannot be empty, or related item is associated with more than one organization” error message when they tried to save a new case. Unlike the standard hc1 user type, which uses a node-based model, collaboration users are configured based on a direct-access model, which limits their access to 10 or fewer organizations. A recent code change we made to improve performance did not account for the direct-access model. We added a check for this kind of organization access, so all users can now create cases as expected.

Resources

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January 30, 2025: Merge Organization Records

In response to user feedback, we fixed an issue related to merging organizations:

• You can merge organizations without delays. System administrators reported seeing the spinning “in process” icon run for up to 30 minutes or receiving the “Network connectivity has been lost” error message when they merged organizations, even though the process would complete successfully. We streamlined the code so that the merge process completes faster.

Resources

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January 21, 2025: Add Activity Links to Record Layouts

This release fixed an issue related to workflow templates:

• Workflow template options appear as expected in the Layout Designer’s Create Activity component settings. Case workflow templates were not appearing in the list because case had been renamed to issue via a lens profile, and the list did not handle lens changes to activities properly. We changed the code, and now the list populates correctly no matter what you call your cases, tasks, or memos.

Resources

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January 19, 2025: Find Records with Global Search

In response to user feedback, hc1 has changed global search to improve consistency and accuracy in search results for names, addresses, and phone numbers:

• Search finds names with special characters such as apostrophes, hyphens, and periods regardless of whether the user enters those characters. For example, a search on “Sean Obrien” will now find Dr. Sean T. O’Brien.
• Phone number searches now work with a variety of phone number formats. You will get the same search results whether you include hyphens, parentheses, periods, extensions, or just the numbers.
• You no longer have to enter the entire street name in the search box to find an organization by address. For example, entering “123 Fi” will return organizations at 123 First St. and 123 Firewood Lane.
• Extra spaces are now ignored when searching for matches in name, address, and phone number fields. So a search for “Memorial Health” will find “ Memorial Health.”

Resources

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December 10, 2024: Apply Saved Dashboard Filters

This release delivers a fix to the saved filters feature for clients who are on the current hc1 analytics platform:

• When you apply a saved filter to a dashboard, dashboard data is displayed as expected. Clients reported getting zero results when they applied certain saved filters, even though they got results when they manually chose the same filter values that were in the saved filter. The root cause was the semicolon used to separate values within the saved filter. We resolved this issue in our analytics platform code, and saved filters now return data appropriately.

Resources

For more information related to this release, check out these links: